Maynard Man Ugly Water Heater Contest

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Customer Service Representative

Website Maynard

Need a Helping Hand, Call the Maynard Man

•We are looking for an individual who is self-motivated, high energy, and has a strong positive attitude
•Great communication skills and ability to take direction is a MUST
•3-5 Years Customer service experience in a call center environment, preferably in the HVAC, Plumbing, Electrical field or similar
•Exceptional communication & interpersonal skills
•Excellent phone skills
•Ability to work under pressure or tight time restraints
•POSITIVE can do attitude & strong work ethic
•Strong multi-tasker
•Willingness to learn
•Proficient computer knowledge
•Answering inbound service request phone calls
•Outbound calling and scheduling appointments for existing customers
•Returning customer calls
•Customer service inquiries
•Cultivate and grow our preventative maintenance program membership
•Handling online request
•Scheduling service request for customers and internal team
•Additional responsibilities as job requires
•We provide very competitive pay, full medical, dental, vision, 401k, many elective insurance options, paid vacation, paid time off, WEEKLY pay, flexible schedules and a Fun, collaborative work environment
•The Customer Service Team has great opportunities for growth with a fun atmosphere to include Holiday Celebrations, Customer Service Week Activities, Casual Attire, Company Sponsored Titan’s Tailgate plus the opportunity to earn extra bonuses
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